social casino apps

Big Fish Casino review: friendly tables, a VIP ladder and a $155 million lawsuit

Big Fish Casino is a free social casino app with slots and card games, now run under Aristocrat's Product Madness. It pays no cash, and its past is worth knowing before you buy chips.

4.9/10our score

Big Fish Casino can be played free for a while, and its social side is the nicer part. But it is built to sell chips, it has a VIP program that was central to a $155 million class-action settlement, and its self-exclusion needs a support request. Use it only with store purchases blocked, and do not mistake it for practice for real gambling.

Best for Casual social card and slot players who block purchases first

Big Fish Casino · run by Big Fish Games (Aristocrat) · Free to play; in-app purchases · bigfishcasino.com

what holds up

  • Free to download and play, with no cash stakes or cash prizes
  • Purchases can be blocked or limited in Apple, Google, Amazon and Facebook settings
  • Self-exclusion is available for at least a year on request
  • Help center has dedicated collections for purchasing, VIP and responsible play

what does not

  • Designed around buying chips once the free allowance runs out
  • Past class action alleged the VIP program encouraged heavy spending
  • Self-exclusion and limits require contacting customer support
  • Chips have no cash value, so spending cannot be recovered

the house rules, in short

Type
Social casino app with no cash prizes
Maker
Big Fish Games, with responsible-play pages by Product Madness (Aristocrat)
Platforms
iOS, Android and Facebook
Minimum age
18 or older (per Product Madness)
Currency
Chips, bought in app
VIP
VIP Rewards program (five help articles)
Purchasing help
23 help articles under Chips / Gold / Purchasing
Self-exclusion
Request through support; minimum one year
Legal history
Washington class action settled for $155 million (2020)

Is Big Fish Casino fun on its own? For a while, yes. The trouble is how the game pays for itself, and a federal appeals court has already said something about that.

We did not play with real money, because there is no real money to play with. Big Fish Casino is a social casino: you buy or earn chips, spin slots and sit at card tables, and nothing you win can be cashed out. This review rests on the maker's own pages, its help center and the public court record.

The lawsuit comes first

Most social casinos carry a cautionary tale. Big Fish Casino's is a big one. In 2018 a federal appeals court ruled that the game constituted illegal online gambling under Washington state law, because chips were "something of value." The long-running case ended in a settlement. GeekWire reported $155 million in total, split between the former owner Churchill Downs (about $124 million) and Aristocrat (about $31 million). Top Class Actions records that plaintiffs argued the app could be addictive and hooked players into spending thousands of dollars through its VIP program.

That is an allegation resolved by settlement and not an adjudicated finding of every claim. It still tells you what the design looks like to people who have had to live with it.

Chips, and how they run out

The loop is standard. You get a stock of chips at the start and more through bonuses. When they run out, a purchase offer appears. The help center gives the area a lot of space: its Chips, Gold and Purchasing collection has 23 articles, the VIP Rewards Program has five, and Account and Profile has ten.

Big Fish Casino support help center with the heading How can we help?
The Big Fish Casino support center homepage, headed 'How can we help?'

We could not read individual purchase prices from the public pages, so we will not quote a figure. The relevant fact is the structure: chips have no cash value, so whatever you spend is gone the moment you spin it. An honest comparison is a mobile game with a currency, only dressed as a casino.

What the VIP program does

The VIP Rewards Program is the part to be most careful with. Programs like this tie perks to spending and ask you to keep climbing. They are why the lawsuit's plaintiffs singled it out. If you play for the social side, you can ignore the ladder, but the game will keep showing it to you.

Tools that exist, and what they cost you in effort

Product Madness, which sits under Aristocrat, publishes a responsible gameplay page. It says players must be 18 or older, that the games are not gambling and offer no chance to win real money, and that success in them does not predict success at real gambling.

Product Madness Responsible Gameplay page with the heading RESPONSIBLE GAMEPLAY and an illustration
The Product Madness Responsible Gameplay page, headed 'RESPONSIBLE GAMEPLAY'. Its tools cover store purchase controls, self-exclusion and time limits.

The practical controls are mostly outside the app. You can disable or limit in-app purchases in your phone's settings, set a Google Play budget or require a password for every purchase, and use Screen Time or Digital Wellbeing for time. Inside the game, temporary limits on play and spending are available by request, and self-exclusion lasts at least a year and is arranged through customer support. The effort sits on the player. We think a limit that is one tap away would be better than a form.

On the phone

The store listing exists for Android, and the site links to Facebook as well.

Google Play listing for Big Fish Casino - Slots Games with screenshots
The Google Play listing for Big Fish Casino - Slots Games, with a promotional video and app screenshots.

Who should install it

If you want a free, low-stakes card and slot game and you have switched off purchases at the device level before the first spin, Big Fish Casino is acceptable. If you ever find yourself buying chips to keep playing, delete it. A social casino feels like gambling because it is built to, and the house edge still shapes every spin. If this feels like a problem, call 1-800-GAMBLER.

A few things to check before you tap install

Open your phone's purchase settings first and set the password or block, so that the decision is made while you are calm and not at the moment chips run out. Decide a time limit as well, since the free allowance is designed to invite another session. And keep one fact in view: nothing here teaches you to win at a real casino. The odds in a social game are set by the developer, and skill at one tells you nothing about the other.

Visit site : Big Fish Casino (opens in a new tab)

18+ · T&Cs apply · play within limits

Tested and written by The Housetally Test Desk. Published , last checked .